Recognizing that each of our clients is a unique person with individual needs, Seniors Life Enhancement Centres are committed to ensuring that each client has the right to:

R   Respectful and courteous treatment that respects privacy, dignity and autonomy
I   Input to and information about the Centres’ policies and your individual plan of service
Give feedback, express concerns or complain without fear of reprisal
H   Help and encouragement while respecting and maintaining the highest degree of independence
T   Treatment that recognizes the ethnic, spiritual, linguistic, family, cultural, dietary and other preferences
S   Safe, clean, and welcoming environment

Approved by the Board of Directors on: October 28th, 2009
Signed:    Carol Reid
Board of Directors Chair