Recognizing that each of our clients is a unique person with individual needs, Seniors Life Enhancement Centres are committed to ensuring that each client has the right to:
R Respectful and courteous treatment that respects privacy, dignity and autonomy
I Input to and information about the Centres’ policies and your individual plan of service
G Give feedback, express concerns or complain without fear of reprisal
H Help and encouragement while respecting and maintaining the highest degree of independence
T Treatment that recognizes the ethnic, spiritual, linguistic, family, cultural, dietary and other preferences
S Safe, clean, and welcoming environment
Approved by the Board of Directors on: October 28th, 2009
Signed: Carol Reid
Board of Directors Chair
